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the foundation of your dealership
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LIVE
JL
John L · GM
▼
The
service
drive
Every car in the shop right now. Every customer whose name we already know. Every repair history in one place.
Schedule
+ New write-up
Open ROs
31
14 in progress · 9 waiting parts
Today's appts
22
8 still to arrive
Avg ticket
$316
customer pay
Tech utilization
108%
6 of 6 working
Recognized today
9
customers we've sold to before
Today's
open
ROs
SORTED BY ARRIVAL
RO-2843
Antoine & Renée Boudreaux
● recognized · 7th visit
'15 F-150 Platinum · 94,820 mi · we sold it Sep 2023
A/C not cooling
· oil change · brake inspection
$340 est
Beau H. · Tony R.
Write-up
RO-2842
Mike Domingue
● recognized · 4th visit
'22 Silverado LT · 38,420 mi
Tire rotation · multipoint inspection
$95 est
Carlos M.
In progress
RO-2841
Sarah Babineaux
● recognized · sold '23
'23 RAV4 XLE · 21,400 mi · still under warranty
Strange noise from rear
· diagnostic needed
$0 (warranty)
Tony R.
Waiting tech
RO-2840
Pierre Comeaux
● recognized · 9th visit · loyal
'19 Tacoma SR5 · 87,200 mi
Brake pads (front) · serpentine belt
$680 est
Mike D.
In progress
RO-2839
Rachel Trahan
'18 Civic LX · 124,000 mi · first visit
Customer concerned about overheating
TBD
Carlos M.
Diagnostic
RO-2838
Marc Robicheaux
● recognized · 6th visit
'21 Pilot Touring · 64,820 mi
Transmission service · cabin air filter
$310 est
Beau H.
Waiting parts
RO-2837
Tina Hebert
● recognized · sold '22
'22 Highlander Hybrid · 32,800 mi
15K-mile service
$210 est
Mike D.
In progress
RO-2836
Jacques Mouton
'17 Sierra 1500 · 168,200 mi
Engine light + misfire
· cyl 4
$1,200 est
Chuck L.
Coil ordered
Techs
on the floor
LIVE
TR
Tony Robichaux
RO-2841 · Babineaux RAV4 diagnostic
124%
MD
Mike Domingue
RO-2837 · Hebert Highlander 15k service
115%
CM
Carlos Mendez
RO-2839 · Trahan Civic diagnostic
110%
CL
Chuck Latiolais
RO-2836 · Mouton Sierra · waiting parts
103%
BH
Beau Hebert
RO-2843 · Boudreaux F-150 · write-up
98%
JC
James Cormier
No active RO · available
88%
Recognition
moments
TODAY
06:18 AM
Antoine & Renée Boudreaux
arrived with the F-150. VIN scanned at write-up —
"this is the truck we sold them in Sep 2023, still our customer"
07:42 AM
Pierre Comeaux
arrived for brake work.
9th visit · loyalty 10/10
· Beau remembered him by name
08:15 AM
Mike Domingue
arrived for tire rotation. We sold him the Silverado in '22 ·
first time servicing it here after dealer in Houston
08:40 AM
Sarah Babineaux's RAV4
is still under warranty — RouxSell auto-coded the RO as warranty pay, no charge to customer
09:22 AM
Tina Hebert
arrived for 15K service. Lauren's sister-in-law · F&I knows her well · book appointment for husband's truck while she's here